{"id":556935,"date":"2023-06-07T10:09:11","date_gmt":"2023-06-07T08:09:11","guid":{"rendered":"https:\/\/yerbador.com\/aide-yerbador\/"},"modified":"2026-09-14T23:05:09","modified_gmt":"2026-09-14T21:05:09","slug":"aide-yerbador","status":"publish","type":"page","link":"https:\/\/yerbador.com\/fr\/aide-yerbador\/","title":{"rendered":"Aide Yerbador"},"content":{"rendered":"<style>.kb-row-layout-id25801_e5150a-47 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id25801_e5150a-47 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id25801_e5150a-47 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);min-height:50vh;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id25801_e5150a-47 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id25801_e5150a-47 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id25801_e5150a-47 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id25801_e5150a-47 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column25801_3ea543-e7 > .kt-inside-inner-col,.kadence-column25801_3ea543-e7 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column25801_3ea543-e7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column25801_3ea543-e7 > .kt-inside-inner-col{flex-direction:column;}.kadence-column25801_3ea543-e7 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column25801_3ea543-e7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column25801_3ea543-e7{position:relative;}@media all and (max-width: 1024px){.kadence-column25801_3ea543-e7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column25801_3ea543-e7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column25801_3ea543-e7\"><div class=\"kt-inside-inner-col\">\n<h5 class=\"wp-block-heading\">Besoin d&rsquo;aide ?<\/h5>\n\n\n\n<h1 class=\"wp-block-heading has-larger-font-size\">Aide <a href=\"https:\/\/yerbador.com\/fr\/\">Yerbador<\/a><\/h1>\n\n\n<style>.kt-accordion-id25801_c48aca-71 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:0px;}.kt-accordion-id25801_c48aca-71 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id25801_c48aca-71 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #dddddd;border-right:1px solid #dddddd;border-bottom:1px solid #dddddd;border-left:1px solid #dddddd;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:var(--global-palette7, #EDF2F7);font-size:var(--global-kb-font-size-sm, 0.9rem);color:#555555;padding-top:10px;padding-right:14px;padding-bottom:10px;padding-left:14px;}.kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#555555;}.kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#555555;}.kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette7, #EDF2F7);}.kt-accordion-id25801_c48aca-71 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id25801_c48aca-71 .kt-blocks-accordion-header:focus-visible{color:#444444;background:#eeeeee;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#eeeeee;}.kt-accordion-id25801_c48aca-71 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id25801_c48aca-71 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#ffffff;background:#444444;border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}.kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#ffffff;}.kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}@media all and (max-width: 1024px){.kt-accordion-id25801_c48aca-71 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id25801_c48aca-71 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #dddddd;border-right:1px solid #dddddd;border-bottom:1px solid #dddddd;border-left:1px solid #dddddd;}}@media all and (max-width: 1024px){.kt-accordion-id25801_c48aca-71 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id25801_c48aca-71 .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id25801_c48aca-71 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id25801_c48aca-71 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id25801_c48aca-71 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id25801_c48aca-71 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:0px;}.kt-accordion-id25801_c48aca-71 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}.kt-accordion-id25801_c48aca-71 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #dddddd;border-right:1px solid #dddddd;border-bottom:1px solid #dddddd;border-left:1px solid #dddddd;}.kt-accordion-id25801_c48aca-71 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id25801_c48aca-71 .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id25801_c48aca-71 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id25801_c48aca-71 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id25801_c48aca-71 kt-accordion-has-2-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"true\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane25801_9bcc8a-b8\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Combien co\u00fbte la livraison ?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Les tarifs de livraison chez Yerbador varient selon le mode de livraison choisi et se r\u00e9partissent ainsi :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>POLOGNE<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>livraisons assur\u00e9es par les <strong>consignes \u00e0 colis InPost<\/strong> dans tout le pays : tarif forfaitaire<\/li>\n\n\n\n<li>livraisons assur\u00e9es par le <strong>transporteur InPost<\/strong> dans tout le pays : tarif forfaitaire<\/li>\n\n\n\n<li>livraisons assur\u00e9es par le <strong>transporteur DPD<\/strong> dans tout le pays : tarif forfaitaire<\/li>\n\n\n\n<li>livraisons assur\u00e9es par <strong>Poczta Polska<\/strong> dans tout le pays : Tarif forfaitaire<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Allemagne<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">livraisons assur\u00e9es par <strong>le transporteur DHL<\/strong> dans tout le pays : Tarif forfaitaire<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pays-Bas<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>livraisons assur\u00e9es par <strong>le transporteur DHL<\/strong> dans tout le pays : Tarif forfaitaire<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Estonie, Lituanie, Lettonie, R\u00e9publique tch\u00e8que, Slovaquie, Slov\u00e9nie, Ukraine, Hongrie<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">livraisons assur\u00e9es par le <strong>transporteur DPD<\/strong> dans tout le pays : tarif forfaitaire<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Autriche, Belgique<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>livraisons assur\u00e9es par <strong>le transporteur DHL<\/strong> dans tout le pays : Tarif forfaitaire<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Bulgarie, Danemark, Finlande, France, Gr\u00e8ce, Espagne, Portugal, Roumanie, Slov\u00e9nie, Su\u00e8de, Italie<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>livraisons assur\u00e9es par <strong>Poczta Polska<\/strong> dans tout le pays : Tarif forfaitaire<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00c9tats-Unis (USA)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>livraisons assur\u00e9es par <strong>Poczta Polska<\/strong> dans tout le pays : Tarif forfaitaire<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Royaume-Uni UK<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>livraisons assur\u00e9es par <strong>le transporteur DHL<\/strong> dans tout le pays : Tarif forfaitaire<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane25801_827660-62\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Que se passe-t-il si une commande n&rsquo;est pas pay\u00e9e ?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Les commandes non pay\u00e9es seront annul\u00e9es et ne seront pas transmises pour pr\u00e9paration. Cela concerne les modes de paiement \u00ab paiement en ligne par carte \u00bb ou \u00ab autres paiements en ligne \u00bb, que le Client choisit lors de la finalisation de la commande.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Besoin d&rsquo;aide ? Aide Yerbador<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-556935","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"","author_link":"https:\/\/yerbador.com\/fr\/author\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/yerbador.com\/fr\/wp-json\/wp\/v2\/pages\/556935","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yerbador.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yerbador.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/yerbador.com\/fr\/wp-json\/wp\/v2\/comments?post=556935"}],"version-history":[{"count":1,"href":"https:\/\/yerbador.com\/fr\/wp-json\/wp\/v2\/pages\/556935\/revisions"}],"predecessor-version":[{"id":557340,"href":"https:\/\/yerbador.com\/fr\/wp-json\/wp\/v2\/pages\/556935\/revisions\/557340"}],"wp:attachment":[{"href":"https:\/\/yerbador.com\/fr\/wp-json\/wp\/v2\/media?parent=556935"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}