{"id":556221,"date":"2023-06-07T10:09:11","date_gmt":"2023-06-07T08:09:11","guid":{"rendered":"https:\/\/yerbador.com\/ayuda-de-yerbador\/"},"modified":"2026-09-14T23:03:42","modified_gmt":"2026-09-14T21:03:42","slug":"ayuda-de-yerbador","status":"publish","type":"page","link":"https:\/\/yerbador.com\/es\/ayuda-de-yerbador\/","title":{"rendered":"Ayuda de Yerbador"},"content":{"rendered":"<style>.kb-row-layout-id25801_e5150a-47 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id25801_e5150a-47 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id25801_e5150a-47 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);min-height:50vh;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id25801_e5150a-47 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id25801_e5150a-47 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id25801_e5150a-47 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id25801_e5150a-47 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column25801_3ea543-e7 > .kt-inside-inner-col,.kadence-column25801_3ea543-e7 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column25801_3ea543-e7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column25801_3ea543-e7 > .kt-inside-inner-col{flex-direction:column;}.kadence-column25801_3ea543-e7 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column25801_3ea543-e7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column25801_3ea543-e7{position:relative;}@media all and (max-width: 1024px){.kadence-column25801_3ea543-e7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column25801_3ea543-e7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column25801_3ea543-e7\"><div class=\"kt-inside-inner-col\">\n<h5 class=\"wp-block-heading\">\u00bfNecesitas ayuda?<\/h5>\n\n\n\n<h1 class=\"wp-block-heading has-larger-font-size\">Ayuda de <a href=\"https:\/\/yerbador.com\/es\/\">Yerbador<\/a><\/h1>\n\n\n<style>.kt-accordion-id25801_c48aca-71 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:0px;}.kt-accordion-id25801_c48aca-71 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id25801_c48aca-71 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #dddddd;border-right:1px solid #dddddd;border-bottom:1px solid #dddddd;border-left:1px solid #dddddd;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:var(--global-palette7, #EDF2F7);font-size:var(--global-kb-font-size-sm, 0.9rem);color:#555555;padding-top:10px;padding-right:14px;padding-bottom:10px;padding-left:14px;}.kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#555555;}.kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#555555;}.kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette7, #EDF2F7);}.kt-accordion-id25801_c48aca-71 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id25801_c48aca-71 .kt-blocks-accordion-header:focus-visible{color:#444444;background:#eeeeee;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#eeeeee;}.kt-accordion-id25801_c48aca-71 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id25801_c48aca-71 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#ffffff;background:#444444;border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}.kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#ffffff;}.kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id25801_c48aca-71:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}@media all and (max-width: 1024px){.kt-accordion-id25801_c48aca-71 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id25801_c48aca-71 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #dddddd;border-right:1px solid #dddddd;border-bottom:1px solid #dddddd;border-left:1px solid #dddddd;}}@media all and (max-width: 1024px){.kt-accordion-id25801_c48aca-71 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id25801_c48aca-71 .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id25801_c48aca-71 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id25801_c48aca-71 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id25801_c48aca-71 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id25801_c48aca-71 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:0px;}.kt-accordion-id25801_c48aca-71 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}.kt-accordion-id25801_c48aca-71 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #dddddd;border-right:1px solid #dddddd;border-bottom:1px solid #dddddd;border-left:1px solid #dddddd;}.kt-accordion-id25801_c48aca-71 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id25801_c48aca-71 .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id25801_c48aca-71 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id25801_c48aca-71 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id25801_c48aca-71 kt-accordion-has-2-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"true\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane25801_9bcc8a-b8\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">\u00bfCu\u00e1nto cuesta el env\u00edo?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Las tarifas de env\u00edo en Yerbador var\u00edan seg\u00fan el m\u00e9todo de entrega elegido y se dividen en:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>POLONIA<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>env\u00edos gestionados por <strong>consignas de paquetes InPost<\/strong> en todo el pa\u00eds: Tarifa plana<\/li>\n\n\n\n<li>env\u00edos gestionados por <strong>mensajer\u00eda InPost<\/strong> en todo el pa\u00eds: Tarifa plana<\/li>\n\n\n\n<li>env\u00edos gestionados por <strong>mensajer\u00eda DPD<\/strong> en todo el pa\u00eds: Tarifa plana<\/li>\n\n\n\n<li>entregas gestionadas por <strong>Poczta Polska<\/strong> a nivel nacional: Tarifa plana<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Alemania<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">entregas gestionadas por <strong>mensajer\u00eda DHL<\/strong> a nivel nacional: Tarifa plana<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pa\u00edses Bajos<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>entregas gestionadas por <strong>mensajer\u00eda DHL<\/strong> a nivel nacional: Tarifa plana<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Estonia, Lituania, Letonia, Rep\u00fablica Checa, Eslovaquia, Eslovenia, Ucrania, Hungr\u00eda<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">env\u00edos gestionados por <strong>mensajer\u00eda DPD<\/strong> en todo el pa\u00eds: Tarifa plana<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Austria, B\u00e9lgica<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>entregas gestionadas por <strong>mensajer\u00eda DHL<\/strong> a nivel nacional: Tarifa plana<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Bulgaria, Dinamarca, Finlandia, Francia, Grecia, Espa\u00f1a, Portugal, Ruman\u00eda, Eslovenia, Suecia, Italia<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>entregas gestionadas por <strong>Poczta Polska<\/strong> a nivel nacional: Tarifa plana<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Estados Unidos (EE. UU.)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>entregas gestionadas por <strong>Poczta Polska<\/strong> a nivel nacional: Tarifa plana<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Reino Unido UK<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>entregas gestionadas por <strong>mensajer\u00eda DHL<\/strong> a nivel nacional: Tarifa plana<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane25801_827660-62\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">\u00bfQu\u00e9 ocurre si un pedido no se paga?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Los pedidos no pagados se cancelar\u00e1n y no se enviar\u00e1n para su tramitaci\u00f3n. Esto se aplica a las formas de pago \u00abpago con tarjeta online\u00bb u \u00abotros pagos online\u00bb, que el Cliente elige al finalizar el pedido.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>\u00bfNecesitas ayuda? Ayuda de Yerbador<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-556221","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"","author_link":"https:\/\/yerbador.com\/es\/author\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/yerbador.com\/es\/wp-json\/wp\/v2\/pages\/556221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yerbador.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yerbador.com\/es\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/yerbador.com\/es\/wp-json\/wp\/v2\/comments?post=556221"}],"version-history":[{"count":0,"href":"https:\/\/yerbador.com\/es\/wp-json\/wp\/v2\/pages\/556221\/revisions"}],"wp:attachment":[{"href":"https:\/\/yerbador.com\/es\/wp-json\/wp\/v2\/media?parent=556221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}